Summit Design Launches Technical Support Center
BOSTON--(BUSINESS WIRE)--Sept. 30, 2002--Summit Design, Inc., the
pioneer of electronic system-level (ESL) design solutions and
methodologies, today announced the launch of its web-based technical
support center. This service will provide instant access to
information on any technical issues, solutions, and product
enhancement requests.
"Summit Design is dedicated to providing the best service possible
in the shortest amount of time," said Alon Wintergreen, Summit's
customer support manager. "Using the web interface, customers
worldwide can submit support calls regarding any of Summit Design's
products and expect a quick answer directly from the Summit
engineering team in Israel. Customers may also follow-up to a
previously submitted support call and get instantaneous help from the
massive knowledge database."
Wintergreen said all the issues regarding Summit's products
submitted while Summit was part of Innoveda can be referenced in the
new system database.
About Summit Design
Summit Design is a leading international supplier of software
products that address engineering challenges met during the
specification and implementation phases of complex hardware/software
systems. The world's top electronics companies use Summit Design's
products to increase engineering productivity, shorten time to market,
and improve product quality. Summit Design is headquartered in Boston,
Mass. with offices in Europe, Israel and Far East. For more
information on Summit and its products, visit
http://www.summit-design.com.
Contact:
Summit Design
Rami Rachamim, +972-9-9708703
rami@sd.com
or
VitalCom
Lou Covey, 650/637-8212 x 202
lou@vitalcompr.com
Source:
Summit Design
